Opening the valuation request
We buy when the deal is right, and take a piece on consignment when that suits you better. Either way, we tell you which one we are proposing before anything is agreed, so there is no hidden margin.
We tell you what the piece really is, not what would suit us to say. If the honest answer is that it is worth more on your wrist than on the market, we will tell you that too.
We reply the same day, most often within a couple of hours. There are just two of us, so whoever replies is one of the owners.
We do not ask what you want for the piece. We give you a range and our reasoning first, and you decide from there.
There are two routes. They pay differently, and we always say which one we are proposing before anything is agreed.
Bought outright
We buy the piece and take on the risk of finding the next owner. You are paid once, and the figure reflects that we do the waiting.
Placed for you
The piece stays yours. It is photographed and offered to the people we sell to, on terms — including what we take — agreed with you in writing before it is shown to anyone.
What you are told, either way
What the piece is, the condition we read it in, and the reasoning behind the range. You get all of it whether or not you go ahead.
Where you can stop
Anywhere before you agree. A valuation binds nobody, and a piece you decide to keep comes back to you.
Grade it as you see it and photograph it honestly. One of us checks the piece in hand before anything is agreed, and if we see it differently, we talk it through rather than reopen the number.
Some pieces are easier described than photographed. Send a message and we will tell you which photographs are worth the trouble.