The questions collectors actually ask.

Because the honest price of a specific watch depends on its condition, its papers, what comes with it and where it is going, and none of that is settled by a number on a card. Every piece carries Price on Request. You will have a figure, for that piece in that condition, before you are asked for anything.

Two brothers own and run Luxury Drop, one working from the UAE and one from India, and we have been trading since 2020. The person who takes your brief is one of the two owners, and they see it through to the end.

We reply the same day, most often within a couple of hours. We do not publish opening hours, because both of us travel to buy. Message us any time and you will hear back.

That is the main thing we do. Tell us the reference, or describe it if you do not know the reference, and we will go and look.

Yes, over a video call or in person. Suggest a day and a rough time, and we confirm the exact time and a place agreed with you. In Dubai, we can bring it to you.

We agree the terms with you in writing before anything moves: what is being bought, for how much, and on what conditions. Nothing is released, and nothing is expected from you, until that is settled.

You have 7 days from delivery to say so, and the piece comes back for the amount paid, less shipping, provided it is returned in the condition it was sent. That covers anything we got wrong: condition, what comes with it, service history, originality. It is not a change-of-mind window on a piece found to your brief, and the difference is written down before you commit.

One of us has the piece in hand, or is in the room with it at the supplier, before it is offered to anyone. Case, dial, hands, bracelet and whatever came with it are gone over, and the paperwork is checked against the watch rather than taken on trust. Where a piece calls for more than that, we bring in a watchmaker or a specialist we work with.

That the watch is what we said it was — the reference, the year, what comes with it, and the condition as described. If a piece is not authentic, we buy it back for the full amount paid, with no time limit on that. On description and condition, the window is 7 days from delivery.

Yes, and we would rather you did. You are welcome to have a piece examined by your own watchmaker before you settle, where that is possible. If they find something we missed, the sale does not go ahead.

Yes, wherever you bought it. Send us the reference first, and we agree with you how and where we see it. How the certificate works is still being settled, and it is not the buy-back guarantee, which covers the pieces we sold.

Anything we cannot describe honestly. If a piece has been polished hard, had a part swapped, or lost the paperwork that would tell you what it is, that is said plainly rather than left for you to find. Where we cannot establish what something is, we do not offer it.

In Dubai, we hand it to you in person. Anywhere else, including India, we arrange with you how it travels before anything is settled — who carries it, what cover is on it, and who holds the risk while it moves. That is agreed in writing, never assumed.

Whoever we agree it is, before the piece moves, in writing. We would rather settle that at the start than leave it to be discovered afterwards.

Please ask. It depends on the piece and where it is going, and we will tell you straight away whether we can do it properly.

Send the reference, what paperwork exists and a set of photographs — the case back, the clasp, and the dial in raking light. You will get an indicative range back, and what would move it up or down. A firm figure follows once the piece has been seen.

Yes. The two routes pay differently and take different lengths of time, and which one we are proposing is named before anything is agreed. The reserve is set with you before the piece is offered to anyone.

Yes. Watch-only pieces trade constantly, and for a lot of references the service history matters more than the box. Anything that survives helps — a service invoice, the original receipt, or simply knowing where it was first bought.