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Two people. Two ways to reach us.

We work from the UAE and India, one of us in each. WhatsApp is the quickest way to reach us, and Instagram works too. Whoever picks up your message looks after it from there.

Channels
WhatsApp and Instagram
Replies
We reply the same day, most often within a couple of hours.
Meetings
By arrangement, at a place agreed with you

The same two people answer both, and either way we reply in writing. There are just two of us, so whoever replies is one of the owners.

UAE and India.

Write to either of us. Whoever answers keeps your enquiry, and we share one list of pieces between us.

UAE

In Dubai, we hand the piece to you in person. Anywhere else, we agree the carrier, the cover and who carries the risk with you in writing before anything moves.

We reply the same day, most often within a couple of hours.

WhatsApp the UAE desk

India

Anywhere in India, we agree with you in writing how the piece reaches you — the handover, the carrier, the cover and who carries the risk — before anything moves.

We reply the same day, most often within a couple of hours.

WhatsApp the India desk

Private, and by arrangement.

A viewing is private: one client, at a time we confirm with you, in one of three ways.

  • On a video call

    One of us shows you the piece on camera, and any detail you ask to see. Nobody has to travel.

  • In person, by arrangement

    At a time and a place we agree with you for that meeting.

  • Delivered by hand

    In Dubai, one of us brings it to you, at an address and a time that suit you.

Your message

Send it to

One number each. Either of us can help.

The message

Hello, I have a question about a watch.

Open Instagram

Choose UAE or India, and WhatsApp opens with the message written. Or copy it and send it to us on Instagram, @__luxurydrop__. We reply the same day, most often within a couple of hours.